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Howlands, Welwyn Garden City AL7 4HQ, UK – 01438 314333
Friendly helpful staff - was so impressed as I was a very nervous patient and yet they all looked after you and explained each step. The consultant was lovely she was so kind and put me at my ease. The hospital was run very smoothly.
Went for a blood test today. I was seen within 5 minutes of arriving and it all went without a hitch. I'd had a previous blood test in the portacabin and there was a pretty long wait even if you arrived early and I needed 3 nurses to find a vein. I've used the new QEII several times, as an out patient and the urgent care centre and I've been impressed every time.
Howlands, Welwyn Garden City AL7 4HQ, UK – 01707 224612
Lovely staff always accommodating under such difficult circumstances. Can be long waiting times but they still work exceptionally well
106 Haldens, Welwyn Garden City AL7 1DF, UK – 01707 321500
For many years a lovely lady named Eve was the receptionist at Haldens, very kind and helpful. In the recent years after Eve retired, a wonderful lady , Tracey is now the receptionist. Always polite, caring and helpful. Goes above and beyond to help you. As she is the first person of contact as you walk in the door, its lovely to see a friendly face. For any reason that i or my family have had the need to see a doctor or nurse in the practice, we could not be any more pleased with their service and support. Hospital referrels are dealt with promptly and 'chased up' if required. The facility to be able have a 'call back' from a GP or prescribing nurse, is a great advantage.
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